Effective Date: December 2, 2024
Pleasure Paradise Store (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, pleasureparadisestore.com, and purchase our products.
1. Data Controller
Pleasure Paradise
Address: Száva u. 4.
Email: [email protected]
2. Information We Collect
We may collect the following types of personal data:
- Identity Data: Name, title, and gender (if provided).
- Contact Data: Billing and shipping address, email address, and phone number.
- Transaction Data: Details of purchases made, payment information, and order history.
- Technical Data: IP address, browser type, operating system, and website usage statistics (via cookies or similar technologies).
- Marketing Preferences: Data you provide for newsletters, offers, or surveys.
3. How We Collect Data
We collect data:
- Directly from you when you purchase a product, register on our site, or subscribe to communications.
- Automatically through cookies and analytics tools when you browse our website.
4. How We Use Your Data
We use your personal data to:
- Process and deliver orders.
- Respond to inquiries and provide customer support.
- Improve website functionality and user experience.
- Send marketing communications if you have opted in.
- Comply with legal obligations and prevent fraudulent activity.
5. Legal Basis for Processing
Under the GDPR, we process your personal data based on:
- Contractual Necessity: To fulfill orders and provide customer support.
- Legitimate Interests: To enhance website performance and promote our business.
- Consent: For marketing communications, if explicitly granted by you.
- Legal Obligation: To comply with applicable laws (e.g., accounting or tax regulations).
6. Sharing Your Data
We do not sell your personal data. However, we may share data with:
- Service Providers: Third-party logistics, payment processors, and IT support teams.
- Regulatory Authorities: If required by law or for legal proceedings.
7. International Data Transfers
If your data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or agreements compliant with GDPR standards.
8. Data Retention
We retain personal data only as long as necessary for:
- Legal and regulatory obligations.
- Fulfilling our business purposes, such as providing customer support or resolving disputes.
9. Your Rights
Under GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of your personal data.
- Rectification: Request correction of inaccurate data.
- Erasure: Request deletion of data where no longer necessary.
- Restriction: Limit processing of your data.
- Portability: Receive your data in a portable format.
- Objection: Object to certain data processing activities, including marketing.
To exercise these rights, contact us at [email protected]
10. Cookies and Tracking
Our website uses cookies to improve functionality and provide analytics. You can manage cookie preferences through your browser settings. See our Cookie Policy for more details.
11. Data Security
We implement technical and organizational measures to protect your data from unauthorized access, alteration, or loss.
12. Complaints
If you believe we have violated GDPR, you have the right to file a complaint with a supervisory authority in your country.
13. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The revised policy will be posted on our website with the updated effective date.
14. Contact Us
For questions, concerns, or to exercise your data rights, contact us:
Pleasure Paradise
Email: [email protected]
Address: Száva u. 4.